Frequently asked questions

BMI stands for Better Mortgage Insurance, where our roots are, and for how we work today: Build. Manage. Innovate. What began in mortgage insurance grew into a full advisory practice.

No. Our advice, plan comparisons, annual reviews, and claim support are free to you. We are paid a commission by the insurance company whose product you choose, and we disclose how that works before you apply. See How We Are Paid on our Disclaimers page.

No. We are an independent brokerage and compare options from multiple insurers. We do not represent every insurer in the market, and we will always tell you which company a recommendation comes from.

We are headquartered in Tsawwassen, British Columbia and serve clients across Canada. Most of our work happens by phone and video, so distance is never a barrier.

Term covers you for a set period at a lower cost, which suits mortgages and young families. Whole life covers you for life and builds cash value over time. Many clients use a mix, and we will show you both side by side.

Coverage you own stays with you when you switch lenders, pays a benefit your family controls, and is underwritten up front so there are fewer surprises at claim time. Lender coverage typically protects the lender's balance and ends when you move your mortgage.

Investment funds held inside an insurance contract. You can invest through a TFSA, RRSP, RESP, FHSA, or RDSP, with maturity and death benefit guarantees as set out in the contract and the option to name beneficiaries. Guarantees are provided by the issuing insurer; the Fund Facts and Information Folder explain the details.

Medical coverage for parents and grandparents visiting Canada on a Super Visa. IRCC requires proof of eligible coverage, and the requirements change from time to time, so we confirm the current rules with you before you buy.

It pays a lump sum if you are diagnosed with a covered condition such as cancer, heart attack, or stroke, with up to 25 critical illnesses included. You choose how to use it: treatment, time off work, travel, or paying down the mortgage while you recover.

Three steps. You answer a few quick questions or book a call, your advisor compares options from multiple insurers, and once you choose we handle the application and underwriting from start to finish.

It depends on the product and underwriting. Some coverage can be issued quickly; fully underwritten policies take longer because the insurer reviews your health details. We set expectations clearly before you apply.

You call us, not a call centre. We help you or your family prepare the claim, submit it to the insurer, and stay on it until it is resolved.

Our support and inquiries line at 343-296-6264 is available 24/7. Office hours are Monday to Friday 9am to 5pm, Saturdays by appointment. You can also email [email protected] or [email protected].